Monster Privacy Notice - UK

Monster Worldwide, LLC, includes Monster.com, Jobs.com, and affiliated companies (collectively "Monster" herein referred to as “Monster”, “we”, “us”, and “our”). Affiliated companies are entities that control, are controlled by, or are under common control with Monster Worldwide, LLC. Monster and its affiliates are joint controllers for the processes detailed in this Privacy Notice.

Monster is committed to protecting the privacy of our users and strives to provide a safe and secure user experience. This Privacy Notice describes how your personal data is collected, used, shared, and secured, as well as your choices regarding use, access, deletion, and correction of your personal data.

For information about how to exercise &your privacy rights at any time, please review the “Your Privacy Rights” section below. To update your profile and settings, login to your account or contact Customer Service.

SCOPE OF THIS PRIVACY NOTICE

This privacy notice applies to information Monster collects or uses on websites, website applications, and mobile applications owned or controlled by Monster.

DEFINITIONS

Employers means both employers and recruiters who are seeking employees.

Processors means those parties that process personal data on Monster’s behalf. This includes entities that help us deliver our products and services to you, including but not limited to our web servers and site databases, analytics, marketing assistance, customer management tools, payment processing services, providing customer service, advertising, and resume writing tools.

Resume and CV have the same meaning.

Third Parties as Required by Law means entities that must receive information because of a legal obligation. This includes both government agencies and law enforcement pursuant to a lawful request. Information may be shared with these parties to protect the rights or property of Monster and our affiliated companies, investigate fraud, prevent crime, protect national security, or to protect the personal safety of users or the public. Monster will take reasonable steps to share the minimum information necessary.

The scope of this Privacy Notice does not cover personal data collected for the purposes of processing applicants to Monster for direct or contract employment, managing Monster employees, and administering Monster benefits. Relevant Privacy Notices are provided at the time of collection for those specific purposes.

INFORMATION MONSTER COLLECTS, PROCESSES, USES, AND STORES

Personal data means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, address, username or similar identifier, title.
Employment information includes information in your resume or used to create a profile and to apply to jobs on Monster or Jobs.com including work and salary history, and education level.
Contact Data includes email address and telephone numbers.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, operating system, date/time stamp, location, and/or clickstream data, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access our platform.
Profile Data includes your username and password, your interests, preferences, feedback and survey responses.
Usage Data includes information about your browsing activity when using Monster services, or profile or CV updates that indicate interest in a job.
Financial Information includes credit or debit card numbers and billing information (for services requiring payment).
Business Information: Recording of phone calls and contact details of individuals at the company.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.

How is your personal data collected?

We use different methods to collect data from and about you including through:

Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
inquire regarding our products or services;
create an account on our website;
subscribe to our service or newsletter;
request marketing to be sent to you;
enter a competition, promotion or survey;
interact with our AI tools;
give us feedback or contact us; or
interact with us via our official social media channels.
Automated technologies or interactions. As you interact with certain elements of our platform, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
Technical Data is collected from the following parties:
analytics providers;
advertising networks; and
search information providers.

Purposes for which we will use your personal data

We have set out below, a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Monster uses generative AI technology to provide services that benefit our seekers and customers. For example, Monster uses generative AI to offer our seekers practice interviews with the AI model that analyses their input and generates real-time feedback. Monster retains user input we receive when you use our AI tools for the sole purpose of analysing transcripts to detect flagged issues or fraud. Monster does not share user input or other personal data with our AI providers to train their machine learning models.

Monster does not make decisions solely based on automated processing.

Purpose/Use	Type of data	Legal basis
To register your account and correspond with you about your account	Identity Contact Employment	Performance of a contract with you
To process and deliver our services to you	Identity Contact Marketing and Communications Employment Business	Performance of a contract with you
To process payments	Identity Contact Financial	Performance of a contract with you
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy notice (b) Dealing with your requests, claims and queries	Identity Contact Profile Marketing and Communications	Necessary to comply with a legal obligation if it is a legally required issue but otherwise where it is necessary for our legitimate interests (to keep our records updated and manage our relationship with you)
To record calls for quality assurance purposes	Business Identity	Legitimate Interests (for training and quality purposes)
To enable you to complete a survey	Identity Contact Profile Usage Marketing and Communications	Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To conduct contests or competitions, and to publish the results thereof	Identity Contact	Consent to publish and contract for performing the contest and competition in accordance with its terms.
To administer and protect our business and platform (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data, fraud prevention)	Identity Contact Technical	Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
To deliver relevant platform content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you (including essential cookies)	Identity Contact Profile Usage Marketing and Communications Technical	Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).
To use data analytics to improve our website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing (including essential cookies)	Technical Usage	Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To send you job alerts, newsletters, career advice, or other marketing communications.	Identity Contact Employment Marketing and Communications	Consent
To track which jobs you search for, view, and apply.	Profile Usage	Necessary for our legitimate interests (to develop our products/services and improve user experience for you)
To send you relevant marketing communications and make personalised suggestions and recommendations to you about goods or services that may be of interest to you based on your Profile Data and Usage Data, including other products or services available from Monster or its affiliates	Identity Contact Technical Usage Profile Marketing and Communications	Necessary for our legitimate interests (to carry out direct marketing, develop our products/services and grow our business) Consent

Failure to provide information when requested

If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you, or we may be prevented from complying with our legal obligations.

Special Category Data

Monster does not knowingly collect or request special category data (e.g., information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual orientation, trade union membership, or health). If you choose to share such data as outlined in the 'Security' section below, we will process it based on the legal ground that the data has been manifestly made public by you.

Automated Processing

Monster may perform automated processing of your personal data to analyse and predict your preferences and interests. In some circumstances, automated processing is necessary for us to provide our services to job seekers and employers. For example, automated processing allows us to match job seekers with employers effectively, to provide job seekers with job alerts and recommended jobs, to send job seeker applications to employers, to display search results, and to perform certain spam and fraud detection activities to protect our users.

Monster does not make decisions based solely on automated processing

DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with other organisations in the following circumstances:

If the law or a public authority says we must share the personal data;
If it is needed to provide you with the services or products;
If we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk);
Any third-party vendors as required in supply of our services or products;
Any Third Parties as Required by Law;
Any third-party Processors for marketing purposes as mentioned “Cookies and Digital Advertising” section.

We will share your data with Sift to perform necessary fraud checks. Sift is a separate data controller and their privacy notice is available here.

RETENTION PERIOD

We will retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with or in connection with you. Usually, Monster will retain your personal data for five (5) years after the last time you interact with our services, at which time it will be automatically deleted from our systems unless we are legally required to keep it longer.

We may retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, investigate security incidents, prevent fraud and abuse, enforce our User Agreement, or fulfil your request to “unsubscribe” from further messages from us. We will retain anonymised information after your account has been closed.

SECURITY MEASURES

The security of your personal data is important to us. We utilise safeguards to protect the personal data submitted to us, both during transmission and once it is received. Monster takes measures to secure your personal data from accidental loss and from unauthorised access, use, alteration or disclosure. You can find additional information on conducting a safe job search in our Security Centre.

Resume Visibility and Security: Some of our products and services, such as our resume and profile databases, and social media search enable third parties to see your personal data and to contact you. Information you post in public areas of Monster sites or applications or make visible in the resume and profile database may be accessed, used, and stored by others around the world, including those in countries that might not have legislation that guarantees adequate protection of personal data as defined by your country of residence. While Monster takes measures to safeguard your information from unauthorised access or inappropriate use, Monster does not control these third parties and we are not responsible for their use of information you post.

When you create or post a resume, we store it in our resume and profile databases in the United States. You may control the visibility of your resume on Monster by setting it to a) Visible, b) Confidential, or c) Private. Visible and confidential resumes can be viewed by anyone with access to our resume and profile database. We cannot control the retention, use or privacy of resumes that have been viewed or downloaded by others. You should not post sensitive information about yourself, for example gender, marital status, health data, or any other information you would not want made public, such as your address or phone number, to any Monster site or application or to any public website. You may adjust your visibility settings at any time by signing into your Monster account and selecting visibility settings. Private resumes will not be visible in Monster's resume and profile database. You may still use your private resume to apply online to a job. If you apply with a private resume, it will be transferred to the relevant employer, who may retain a copy of it.

If you apply for a job and provide your contact information to express interest in a job, or if you respond to a communication from an employer, you agree that your information will be shared with the relevant employer and that you will be contacted by that employer for employment- related purposes.

We attempt to limit access to our resume and profile databases to legitimate users. However, once your resume has been disclosed, Monster is not able to retrieve it from the third parties who accessed it. Accordingly, you should not put sensitive information, personality profiles, or other information you would not want made public in your resume or profile.

If your resume includes the personal data of a reference, it is your responsibility to ensure that the person is aware that you have provided their details and that person has consented for you to do so.

CHILDREN’S DATA

Monster is not intended for, nor do we knowingly collect information from, children under the age of 16.

COOKIES AND DIGITAL ADVERTISING

Our services include the display of personalised products, content, and advertising relating to your career experience and interests. We use data we have about you to determine whether you might be interested in the opportunities, products, or services of a particular third party. We show you targeted ads online. These ads are targeted based on information we collect about you and information about you that we acquire from third parties including public websites and data providers. Please see your account notification settings to customize the notifications you receive by signing into your account. Please review the Your Privacy Rights section of this Privacy Notice for more options, as well as clicking on the Network Advertising Initiative Opt-Out and/or selecting Ad Choices in the footer of www.monster.co.uk.

Cookies: Monster and its partners use cookies on the Monster sites to analyse trends, administer websites, track users' movements around the website, and to gather demographic information about our users. Cookies help personalize and maximise your use of our site, including storing user preferences, improving search results and ad selection, and tracking user trends.

When you first use the Monster website or application, you must make selections in a cookie consent pop-up. Your choice will be stored on your device. Please note that if you use a different device or a different browser, you will need to make your selections again when you visit the Monster website or application. Please note: if you choose to disable cookies, it may limit your use of certain features or functions on our website or application. You may edit your cookie preferences at any time and find out more information about the cookies used by clicking on “Cookie Settings” in the footer.

Monster uses web beacons (sometimes called pixels) and JavaScript. We may receive confirmation when you open an email from Monster if your computer supports this type of program. Monster uses "Flash cookies", also known as "Local Shared Objects", to preserve video player settings and for security purposes. You can adjust your settings for your Flash cookies.

Monster’s site includes social media features and widgets, for example the “Facebook Like” button and “Share This” button. Your interactions with these features are governed by the privacy notice of the company providing them.

Rakuten Advertising and/or Commission Junction may collect personal data when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage, and how you interact with our properties and ads for a variety of purposes, such as personalisation of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes.

To opt-out of Rakuten Advertising's collection of any personal data, you may do so here: https://rakutenadvertising.com/legal- notices/services-privacy-rights-request-form/. For more information about Rakuten’s collection, use and sale of your personal data and your rights, please visit their privacy page: https://rakutenadvertising.com/legal-notices/services-privacy-policy/.
For more information about Commission Junction’s collection, use and sale of your personal data, and your rights, please visit Commission

Junction’s privacy page at https://www.cj.com/legal/privacy-uk.

YOUR PRIVACY RIGHTS

You may access, update, or delete your resume or profile at any time. To do so, sign into your account, go to your resume or profile, and make the desired changes. You may also submit a Personal Data Request to Monster to exercise your rights listed below and we will respond pursuant to applicable law. If you have a privacy-related question, please click here to contact us.

RIGHT OF ACCESS

DESCRIPTION

You have the right to know whether Monster has collected personal data from you. You may request that Monster tell you, for example:

The categories or specific pieces of personal data that Monster has collected about you;
The categories of sources where Monster obtained personal data about you;
the business purposes for which Monster collects your personal data;
the categories of third parties with which Monster shares personal

RIGHT TO PORTABILITY

DESCRIPTION

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

RIGHT TO OBJECTION

DESCRIPTION

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests), or where your data is processed for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.

RIGHT TO ERASURE/RESTRICT PROCESSING

DESCRIPTION

You have the right to request that Monster delete any of your personal data that Monster has collected from you, with certain exceptions. We may refuse your request if we are required by law to keep the information, or if the law otherwise permits us to keep information. If we deny a request, we will tell you why the request was denied. Where required, we will instruct any service providers or third parties to delete your information.

You can request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal personal in one of the following scenarios:

If you want us to establish the personal data's accuracy;
Where our use of the personal data is unlawful but you do not want us to erase it;
Where you need us to hold the personal data even if we no longer require it as you need it to establish, exercise or defend legal claims;
You have objected to our use of your personal data but we need to verify whether we have overriding legitimate grounds to use it.

RIGHT TO RECTIFICATION

DESCRIPTION

You have the right to request correction of inaccurate personal data.

RIGHT TO WITHDRAW CONSENT

DESCRIPTION

You may withdraw consent for any processing where we are relying on consent as a legal basis, for example for direct marketing. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

HOW TO EXERCISE

You may do any or all of the following:

Go to https://www.monster.co.uk and click on “Cookie Settings” in the
Click on unsubscribe to stop receiving communications from
Sign into your account and change your communication

There is no ID verification required.

No fee usually required

Generally, you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to an unauthorized person. We may also contact you to ask you for further information in relation to your request to facilitate our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

INTERNATIONAL TRANSFERS OF PERSONAL DATA

Monster Worldwide, LLC complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Monster Worldwide, LLC has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) under the UK Extension to the EU-U.S. DPF. Monster Worldwide, LLC has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy notice and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

Monster Worldwide, LLC is responsible for the processing of personal data it receives under the DPF, and subsequently transfers to a third party acting as an agent on its behalf. Monster Worldwide, LLC complies with the DPF Principles for all onward transfers of personal data from the EU, UK, and Switzerland, including the onward transfer liability provisions.

The Federal Trade Commission has jurisdiction over Monster Worldwide, LLC’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. In certain situations, Monster Worldwide, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Monster Worldwide, LLC commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://feedback-form.truste.com/watchdog/request for more information or to file a complaint directly with a national Data Protection Authority. These dispute resolution services are provided at no cost to you.

For complaints regarding DPF compliance not resolved by any of the other DPF mechanisms, you have the possibility, under certain conditions, to invoke binding arbitration. Further information can be found on the official DPF website.

Standard Contractual Clauses: When necessary and where there is no adequacy decision (i.e., countries that have been deemed by the UK, Switzerland or the EU to provide an adequate level of protection for personal data), Monster transfers personal data from the EU member countries, Switzerland, and the UK pursuant to EU Standard Contractual Clauses and the UK Addendum to ensure your personal data is adequately protected. Please contact us if you would like more information about our safeguards for data transfers or if you would like to obtain a copy of the safeguards.

GENERAL CONTACT INFORMATION

If you have questions or concerns about this Privacy Notice, please contact us online or at:

Monster Worldwide Limited 120 Holborn, 7th floor London England EC1N2TD

Monster’s European Data Protection Officer can be reached at:

VeraSafe experts @ verasafe.com 100 M Street S.E., Suite 600 Washington, D.C. 20003 USA https://verasafe.com

Depending on your country of residency, you may have the right to lodge a complaint about the processing of your personal data.

Location	Supervisory authority
United Kingdom	Information Commissioner’s Office (ICO) - https://ico.org.uk/global/contact-us/

Monster may update this Privacy notice to reflect changes in our information practices. If we make any material changes, we will notify you as required using the email specified in your account and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.