Supervisor Job Description Sample

This Supervisor sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Job Title : Supervisor

Supervisor Job Purpose:

Manages a group of team members using effective feedback and communication of company goals while assessing work performance and identifying areas for improvement and training opportunities. Communicates business goals, project deadlines, and staff performance with management team. Uses industry and company knowledge to offer a customer-focused experience.

Supervisor Job Duties:

  • Supervises team members in duties and performance, providing feedback where necessary and reporting team strengths and weaknesses to management
  • Motivates, guides, and mentors team members to exceed goals and creates a positive environment during shifts
  • Advises management in hiring and termination decisions when necessary
  • Trains new team members in company standards, customer service, and job duties
  • Oversees work quality and verifies satisfactory meeting of company and regulation standards
  • Works with other supervisors and management to set and evaluate stock, logistics, projects, and overall goals
  • Strictly adheres to deadlines by communicating expectations to team members, setting goals, motivating team members, and disciplining where necessary
  • Connects with customers and develops strong relationships to encourage repeat visitation
  • Creates an atmosphere centered on delivering superior customer service
  • Maintains strong working knowledge of company products and services, and offers technical support and information to team members
  • Audits and oversees sales goal, employee development, and business development records and statistics

Supervisor Skills and Qualifications:

Previous Shift Management or Supervisory Experience Preferred, Industry and Product Knowledge, Team Leadership, Self-Motivated, Experience Training Team Members, Interpersonal Skills, Computer Skills, Industry Technical Knowledge, Strong Written and Verbal Communication Skills, Customer-Service Skills, Sales Forecasting and Analysis, Attention to Deadlines, Detail-Oriented, Goal-Oriented, Problem-Solving Skills

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