Retail Manager Job Description Sample

This Retail Manager sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Job Title: Retail Manager

Retail Manager Job Purpose:

Managing employees and overall efficiency of a retail store or online retail site. Expanding sales productivity of the retail site.

Retail Manager Job Duties:

  • Interviewing potential new retail employees
  • Deciding on new hires with the human resources department's approval
  • Training employees in sales, warehouse management, stocking, inventory, customer service, being a cashier, and other relevant skills
  • Managing employees, making sure they're on their best behaviour, appropriately representing the company, and maintaining a positive attitude
  • Delegating tasks to employees
  • Scheduling employees to fit their weekly hours allotments
  • Offering pay raises and advancement opportunities to deserving employees after discussing the matter with payroll and human resources
  • Maintaining the store at optimum sales productivity by making sure all items are in stock and shelved properly throughout the store and in the warehouse
  • Reaching out to existing customers and creating new sales opportunities
  • Communicating with staff, customers, other stores, and other departments in person, over the phone, and by email
  • Maintaining inventory and ordering new stock when necessary
  • Reporting on the retail site's productivity, making sure the site is meeting financial quotas
  • Ensuring that the retail site meets all quality standards and regulations
  • Inspiring the retail team with a positive attitude and enthusiasm
  • Having sufficient product knowledge and customer service skills to help customers with questions that are too advanced for the rest of the retail team

Retail Manager Skills and Qualifications:

Management, Interviewing, Hiring, Training, Delegating, Communication, Scheduling, Leadership, Risk Assessment, Finance, Reporting, Inventory, Sales, Positive Attitude, Inspiring, Quality Control, Regulations, Product Knowledge, Customer Service

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