General Manager Job Description Sample

This general manager sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Job Title: General Manager

General Manager Job Purpose

Directs and oversees other staff members to make sure daily operations align with the vision of the company. Manages the customer service aspect of the organisation and can step in when a customer is unhappy with the outcome of an interaction with an employee or experience with a product. Promotes the goals of the organisation on a daily basis with each employee, while optimising and improving the bottom line of the company.

General Manager Job Duties

• Supervises other employees, which might require scheduling of staff, recruitment, and discipline
• Develops and maintains departmental budgets
• Approves all spending for the department
• Aides in marketing and public relations for the company
• Reviews reports to determine profitability and areas of improvement
• Maintains a positive outlook and attitude about the organisation and its goals, since this will directly translate to how the staff takes on challenges and processes changes

General Manager Skills and Qualifications

Some general manager positions will require an advanced degree from a university, while others will simply require experience in the industry or with the company, Ability to Delegate Responsibilities effectively, Coordination and Delegation of Duties, Process Improvement, Willingness to Work with Staff, Staffing, Coaching, Decision Making, Planning, Managing Quality of Service, Attention to Detail, Managing Performance, Overall Positive Attitude that will contribute to a better work environment for all members of the staff.

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