Branch Manager Job Description Sample

 

This Branch Manager sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Job Title: Branch Manager

Branch Manager Job Purpose:

Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch activities to maximise results and achieve peak performance levels.

Branch Manager Job Duties:

  • Organising and executing training programs for branch personnel
  • Evaluating employee performance and providing feedback and coaching as needed
  • Recognising employee achievements and encouraging excellence in the work environment
  • Developing and implementing sales plans
  • Conducting regular sales and operations meetings
  • Briefing employees on current sales goals, promotions, and other relevant information
  • Organising marketing activities and events for the branch
  • Increasing brand awareness for the company within the community
  • Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
  • Resolving customer problems as needed
  • Complying with all applicable laws and regulations for the industry within your state
  • Assessing market conditions and identifying opportunities
  • Drafting forecasts and business plans
  • Managing budgets, allocating branch funds, and defining financial objectives
  • Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals
  • Adhering to high ethical and professional standards

Branch Manager Skills and Qualifications:

Management Experience, Ability to Meet Set Goals, Proven Record of Achieving Revenue Targets, Experience Growing Branch Revenues, Knowledge of Industry Rules and Regulations, Results Driven Attitude, Leadership Skills, Strong Customer Service Skills, Written and Oral Communication Skills, Human Resource Management Skills, Outstanding Organisation Skills, Attention to Detail, Basic Computer Skills, Advanced Skills with Microsoft Office, Bachelor’s Degree in Business Administration or a Related Field or the Equivalent Work Experience

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