Assistant Manager Job Description Sample
This Assistant Manager sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.
Job Title: Assistant Manager
Assistant Manager Job Purpose:
Assisting the general manager with day-to-day responsibilities, overseeing staff, and providing stable leadership to the company.
Assistant Manager Job Duties:
- Handling customer complaints and resolving issues that employees are not authorised to handle on their own
- Dealing with schedule changes, employee call-ins, and other staffing issues
- Filling in for absent employees as needed to ensure smooth operation of the business
- Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks
- Delegating tasks to employees
- Keeping day-to-day activities organised
- Recruiting and interviewing new hires
- Leading training classes or providing one-on-one training to employees
- Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly
- Resolving disputes between employees
- Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment
- Motivating employees to perform well
- Maintaining a safe and clean work environment
- Training employees in proper safety procedures and providing training updates as needed
- Organising promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials
- Managing projects as assigned and organising teams to assist in these efforts
Assistant Manager Skills and Qualifications:
Management Skills; Leadership; Motivational Skills; Strong Communication Skills; Multitasking; Customer Service; Problem Solving Skills; Creativity; Ability to Work Well Under Pressure; Performance Management; Ability to Foster Teamwork; Organisation; Ability to Educate Others; Basic Computer Skills; Attention to Detail
Get Your Assistant Manager Job Advert in Front of Top Candidates
A skilled and reliable assistant manager will work behind the scenes to ensure that the manager has what they need to succeed. Training your assistant takes time, so you’ll want to hire someone who won’t leave soon after they come on board. Get your assistant manager job description and call for applications in front of a wide audience of top talent with a free listing on Monster.
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