Bank Teller Job Description Sample

 

This Bank Teller sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Job Title: Bank Teller

Bank Teller Job Purpose:

Maintaining records of financial accounts and completing customer transactions, primarily by depositing money into or withdrawing funds from customer accounts.

Bank Teller Job Duties:

  • Accepting cash or checks for deposit
  • Processing cash withdrawals
  • Assisting customers with routine tasks such as ordering checks or bank cards
  • Maintaining detailed records of all transactions in accordance with the bank’s policies
  • Adhering to branch procedures for all transactions
  • Verifying customer identification
  • Validating and cashing checks
  • Receiving and processing loan and mortgage payments
  • Balancing all cash and checks in cash drawer at the end of each shift
  • Resolving issues and concerns with customer accounts to the best of one’s ability
  • Referring customers to other bank personnel as needed to resolve problems
  • Opening new bank accounts
  • Answering customer questions, explaining promotions, and suggesting appropriate accounts or opportunities that suit the customer’s financial profile and current needs
  • Generating receipts for customer transactions
  • Cross-selling bank products when appropriate
  • Maintaining confidentiality with all transactions
  • Keeping stations properly supplied with pens, forms, and other necessary supplies
  • Removing accounts for dormancy in compliance with branch procedures
  • Closing accounts for customers as needed
  • Keeping teller drawer within specified limits while buying and selling currency from the vault

Bank Teller Skills and Qualifications:

Minimum High School Diploma, Strong Customer Service Skills, Attention to Detail, Good Math Skills, Sales Skills, Thoroughness, Integrity, Excellent Listening and Communication Skills, Teamwork, Ability to Stand for Long Periods, Time Management, Problem Solving, Experience, Basic Computer Skills, Manual Dexterity, Understanding of Basic Investment and Money Management Principles

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